Buying Content in a Can?

July 22, 2012

3 reasons why it’s better to write your own rather than purchasing pre-written content from someone else.

I was commenting earlier this week on a LinkedIn group discussion about email newsletter content. The thread was about the best places to buy pre-written (I called it canned) content. I was shocked that this was even a consideration, and surprised that the discussion was so matter-of-fact. A large number of people were exploring different companies that sell the exact same newsletter to multiple firms.

My response was simple – don’t do it! Why not just write your own content? Then I listed three reasons not to purchase content by the can: Read the rest of this entry »


Marketing Your Firm – Less is the New More

July 9, 2012

Use the “Rule of 3″ to streamline communications and improve results.

I was viewing a firm’s website earlier today… with a magnifying glass. Each page was chock-full of very valuable information about the firm, but it was so overwhelming that I couldn’t figure out what they were really trying to communicate. I feel bad for saying this, but I quickly lost interest and decided to write this post rather than read on.

Is your firm’s website, blog, presentation or other communication overloaded with content in paragraph form? Did you have to produce your brochure in 9 pt type to include everything you wanted to say? How many times does a website visitor have to page down to reach the bottom of your home page? If you had to give these questions more than a couple of seconds of thought, you need to cut out some of the fat and focus on delivering a few key messages to the right audience at the right time. Read the rest of this entry »


Increase Your Chances of Getting Lucky

June 24, 2012

5 marketing tips to improve your odds of winning new business when you least expect it.

We signed a new client last week. I could say that it was because of our tremendous service quality, amazing results, or widely recognized brand, but that wouldn’t really be correct. We were in the right place at the right time. Yes, I’ll admit it. We got lucky.

I disagree with the sales guru who first coined the phrase “luck is not a strategy.” While there are probably no marketing plans that list “luck” as a strategic priority, your marketing plan can dramatically increase your opportunities to get lucky – meaning to generate leads and win business when you didn’t expect to do so. Read the rest of this entry »


Original Website Content – Are You Sure?

June 10, 2012

Breaking the website company’s code.

Today I feel like that guy on the TV show Magic’s Biggest Secrets Revealed. I was doing some competitive research for a client and noticed two sites that looked almost exactly the same. Viewing the pages, I quickly realized that most of the wording on the two sites was also very similar.

Assuming this was just a lucky catch, I pasted a phrase from the homepages, “we provide fanatical support” into my Google search bar. The websites of at least four other firms had the exact same content. Looks like a website company was “reselling” content, to put it politely. I wonder if their clients know… Read the rest of this entry »


Want to Jumpstart Your Marketing Efforts? Set a Goal of 1

May 21, 2012

10 ideas for growing your marketing program and your firm – 1 step at a time.

With apologies for butchering the quote, Steve Martin used to joke, “You can be a millionaire… First you get a million dollars…” That’s like many marketing recommendations today. All you need to do is blog, make rain, optimize something, create a series, or do something else that seems easy, but takes much more effort to implement or maintain once you get started.

I don’t agree that there is ever just one solution, but how do you get just one thing started? Running your firm takes enough time, let alone trying to run a marketing program. So let’s try to keep things very simple here. Do something. Read the rest of this entry »


Will You Convert?

May 13, 2012

5 ways to encourage more website visitors to contact your firm.

This morning I was in the office catching up on some email. It was interesting that the majority of marketing articles in my mailbox talked about how to generate website “traffic” from one source or another. A successful business, they claimed, requires SEO, pay-per-click, Facebook ads, Tweets, and [insert social media cliché here] to drive that traffic.

I live in Atlanta, where “traffic” is a 2.5 hour drive to commute 10 miles. Just like Atlanta traffic, website traffic can be a waste of time and money – unless those visitors actually contact you.

Read the rest of this entry »


Improve Your Sales Results by Not Selling – Three Tips from the St. Lucia Straw Market

March 13, 2012

Learn a sales lesson from the lady in the St. Lucia straw market.

I was on a Caribbean cruise last week – first time away from email in years. The first stop was St. Lucia, home to one of the larger straw markets (local crafts, etc.) in the region. Let’s just say I’m not a shopping fan, but I negotiated a morning of ziplining for an afternoon of shopping – and received $50 in free sales training.

Read the rest of this entry »


Law Firm Directory Sites – Friend or Foe?

February 13, 2012

3 questions to ask yourself before you spend money with a competitor.

I got a call this week from a “marketing specialist” at a large law firm directory company announcing that it was time for a law firm client’s marketing review. Of course, that meant it was time to hear the annual sales pitch.

I started thinking about the value these directory/marketing companies add versus the competitive threat they present, so I searched “Family Law Firm on Google. Read the rest of this entry »


Content Quality Quotient

February 2, 2012

Is your content the cream of the crop, or crap?

I’ve seen a lot of online discussion recently about the quality of the content that we’re including in our websites, blogs, and other communications. Is it educational? Does it speak to the right audience? Does it speak English?

When a friend asked me last week to comment on his new website copy, I pulled out a list of criteria that I’ve been using for a few years and got to work. After ripping apart his website (sorry), I realized that this list was a good tool for anyone to use when evaluating pretty much any content. Read the rest of this entry »


Avoiding the Ready, Fire! Website

January 26, 2012

Three strategic questions to (quickly) ponder before you start building a new site.

With the start of a new year, we reflect on those positive changes we want to make and goals we want to achieve. We resolve to improve our health, spend more time with family, get organized, and of course, update our website.

Before you pick up the phone and call that guy (or gal) who said he could build you a great new site for $1,000, please resist the urge to fire until you’ve had a chance to aim – or quickly define your goals, market and message. This doesn’t have to take months. Read the rest of this entry »